The leading developer of logistics and supply chain software is looking for a Technical Writer.

About the Position

In this position you will create how-to articles, troubleshooting articles, knowledgebase topics, and other documentation. You will also produce software installation guides, configuration how-to’s, system requirements, and more.

You will work with knowledgeable, dedicated, and friendly people in product management, Support, QA, and with other subject matter experts (SMEs).

This job requires content management skills in addition to writing skills. We write topic-based articles using single-sourcing, including reuse and conditional content.

You will report to the Director of Technical and Educational Documentation and work with an instructional designer, a junior writer, a videographer, and the product UX team.


o. 3+ years experience creating documentation in structured authoring

o. Experience planning content reuse

o. Experience with Adobe FrameMaker and DITA

o. A degree in an applicable field

o. Experience with DITA Too and SnagIt a plus


o. This position can be remote or in their Miami office. Candidates in the Eastern or Central time zone preferred.

o. Authorized US workers only (the company cannot hold H1 or other visas)

o. To be considered, email your resume to [email protected]

o. Questions? Call (866) 397-1507

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